Case Manager (200031)

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Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is looking for talented Case Manager who want to make an impact in the lives of others. 

The Case Manager possess social service and engagement skills and an ability to promote a culturally sensitive, performance-driven culture to meet child welfare programmic goals.

Essential Functions:

• Supports the case management supervisor in promoting efforts to achieve team and performance goals
• Maintains a caseload of children and families and ensures dependency milestones are achieved timely and with a high degree of quality.
• Accepts cases assigned by unit supervisor and assesses the safety of children in their primary residence within two working days of case transfer staffing and with identified parents. Completes a Family Assessment within 15 working days of case transfer staffing.
• Negotie and develop a case plan through Family Team Conferencing based on identified strengths and needs of the family, the circumstances bringing the family into care, recommendions provided by the Comprehensive Behavioral Health Assessment and other relevant da. This plan is to be creed in collaborion with the parents, Guardian Ad Litem, foster parents and other pertinent parties with the goal of reunificion or other permanency for the child.
• Visits the child in their primary residence according to required frequency, but no less than once every 25 days. At least one visit each quarter is to be unannounced.
• Accurely documents all case activities in the Florida Safe Families Network dabase within 48 hours. Maintain the physical case file in chronological order, by subject, in accordance with the standardized case file form.
• Submits service requests to the lead agency and provides clients with timely referrals to services. Develops and maintains knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources. Maintains regular contact with service providers and documents service progress in FSFN.
• Complete and submit court documention within required time frames. Prepares for, tends, and participes in all court activities as necessary.
• Arrange for, tend, and participe in individual case staffings as necessary. Completes and presents all required staffings.
• Conduct initial and/or ongoing child safety assessments as required. Prepare initial and on-going safety plans as necessary.
• Arrange for emergency placement, emergency medical trement, and emergency services for children risk.
• Conduct diligent searches for parents and family members when deemed necessary and thoroughly document th the effort has been made to find the parents and family members.
• Conduct home studies as required for prospective placements.
• Provide relevant medical, psychological, behavioral and educional background informion about the child or children to prospective care-givers as needed.
• Plan and facilite parental and sibling visits as needed and approprie.
• Transport and supervise children as needed.
• Ensure th all Independent Living functions are completed as required
• Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary and as required by the supervisor.
• Function as agency on-call Case Manager as scheduled.
• Organize, prioritize and complete all work assignments by the established deadlines.

All duties are performed in accordance with the following standards:

• Courtesy: Tre customers, the public and staff with courtesy, respect and dignity and presents a positive public image.
• Communicion Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstre effective oral and written communicion skills in daily work.
• Team Work: Support the unit, department and/or organizion and work with others in an effort to accomplish the goals of the unit, department and/or organizion.
• Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area.
• Training: Attend and successfully complete all manded training courses; obtain and maintain child welfare certificion through Florida Certificion Board.
  Confidentiality: Adhere to all confidentiality rules.
• On-Call: Perform on-call responsibilities as assigned. Carry an active cell-phone all times during regularly scheduled work hours and during on call hours. Immediely respond to all calls.

Other Functions:
Perform other reled duties and special assignments as required.

Physical Requirements:
Must have a high level of energy, be adaptable to irregular hours, be flexible to rote on-call as needed, be able to travel as needed.
Valid driver’s license and approprie auto liability insurance required.

Educion:
Must possess a Bachelor’s degree in a Human Services field. Degree in Social Work preferred.

Experience:
Must have a minimum of one year of relevant experience and achieve child welfare certificion within one year of hire.

Skills:

• Excellent written and verbal communicion skills.
• Possess leadership skills to help drive team goals
• Ability to remain professional and composed in a fast-paced, high stress work environment
• Familiarity with and ability to use Microsoft Office programs Word and Excel.
• Ability to type 45 words per minute.
• Ability to drive both locally and throughout the ste in connection with the duties of this position.
• To fully understand case ownership responsibility as the integror of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educional support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined th a caretaker lacks the needed level of responsibility to care for their children.

Other:
Must demonstre sensitivity to our service populion’s cultural and socioeconomic characteristics and needs.

Principal Accountabilities:

• Reports directly to and follows directives of Case Management Supervisor.
• Works cooperively with Program Director, other Case Managers and Supervisors, placement staff, Protective Investigors, Child Welfare Legal staff and agency support staff.
• Effectively manages time to ensure th all home visits are completed as required, all documention is entered into FSFN within 48 hours, court documention is prepared according to specified time frames and court appearances are tended as necessary.
• Follows Florida Stutes, Administrive Code, written policies and orders of the Dependency Court in managing cases toward goals recorded in case plans.

Why work for LSF?

LSF offers 60 programs across the ste of Florida serving a wide range of populions in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organizion.  

Amazing benefits package including:

• Medical, Dental and Vision
• Telehealth (24/7 online access to Doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floing holiday
• Generous PTO policy (starting 16 working days a year)
• Note: Head Start employees paid time off and holiday schedule may differ
• 403(b) Retirement plan with 3% discretionary employer mch OR 3% student loan repayment reimbursement
• Tuition reimbursement

LSF is proud to be an equal opportunity employer.

Lutheran Services Florida is manded to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Stutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure th all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements.  For more informion on background screening requirements please visit: https://info.flclearinghouse.com

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further informion, please review the Know Your Rights notice from the Department of Labor.

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